Privacy Policy

Last updated: April 11, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. We rely on your consent for certain data processing activities, particularly concerning non-essential cookies and tracking technologies used for analytics and advertising, as detailed below. By using the Service, you acknowledge you have read this Privacy Policy. For activities requiring consent, your interaction with our consent management tool signifies your choices regarding the collection and use of information. This Privacy Policy has been created with the help of the Privacy Policy Generator and customized for our specific practices.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Centre Jardin Atwater, 3025 Saint Ambroise St, Montreal, Quebec H4C 2C2.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses. Further details on the cookies we use are included in the "Tracking Technologies and Cookies" section of this policy.
• Country refers to: Quebec, Canada
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual. This includes Usage Data, and may also include your name and email address if you provide them, as described below.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to Website Centre Jardin Atwater, accessible from https://centrejardinatwater.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We do not require users to create accounts to use our Service. The personally identifiable information We collect directly through the Website is limited to:

• Name and Email Address: If you choose to subscribe to our newsletter or contact us via email or a contact form, we will collect your name and email address to fulfill your request.
• Usage Data: (Collected automatically, see below).

We do not directly collect usernames through the Website for account purposes. If you interact with our brand on third-party social media platforms linked from our Website, any username or other personal information you share there is subject to the privacy policy of that specific platform, not this one. Similarly, while our third-party tracking tools collect Usage Data, they are generally configured to process this data pseudonymously and are not intended to capture directly identifying usernames from your interaction with our Website itself.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. We rely on your consent to use non-essential cookies and tracking technologies for analytics, website optimization, and advertising purposes. When you first visit our Website, you will be presented with options to manage your cookie preferences via our consent management tool. You can withdraw your consent or change your preferences at any time via this tool.

The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies subject to your choices in our consent management tool.
• Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies generally on TermsFeed website article.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies Type: Session Cookies Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features (e.g., maintaining a session). Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services. These do not require consent.

• Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies identify if users have acknowledged the cookie notice and potentially store consent preferences.

• Functionality Cookies Type: Persistent Cookies Administered by: Us Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website. Use of these may depend on your consent choices.

Third-Party Analytics and Advertising Tools

In addition to the cookies listed above, we utilize the following third-party services which may also use cookies and tracking technologies to collect and analyze data about your use of our Service, subject to your consent where required:

• Google Analytics: We use Google Analytics to collect information about website traffic and user behaviour (e.g., pages visited, time spent on site, general location). This helps us understand how users interact with our Website and improve it. Google's ability to use and share information collected by Google Analytics is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent your data from being used by Google Analytics by installing the Google Analytics opt-out browser add-on.
• Hotjar: We use Hotjar to better understand our users’ needs and optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g., how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (including device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractially forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site. You can opt-out of the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
• Meta Pixel (Facebook Pixel): We use the Meta Pixel to measure the effectiveness of our advertising campaigns, understand the actions users take on our website after clicking on our Facebook or Instagram ads, and to create custom audiences for retargeting purposes (showing ads to people who have previously visited our website). Meta collects information such as pages viewed, items added to cart, and purchases, linking this activity to Meta users. This data is subject to Meta's Data Policy. You can manage your ad preferences within your Facebook and Instagram settings.

For more information about the cookies we use and your choices regarding cookies, please review the details within this Privacy Policy or manage your preferences through our consent management tool.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities of the Service, including security updates, when necessary or reasonable for their implementation. Also, to send you newsletters if you have subscribed.
• To provide You with news, special offers and general information about goods, services and events which we offer (e.g., via newsletter) unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us (e.g., submitted via contact forms or email).
• For analytics and improvement: To analyze website traffic, understand user behavior, and improve our Website and Service (using tools like Google Analytics and Hotjar, subject to your consent).
• For advertising and retargeting: To measure ad effectiveness and deliver targeted advertising on platforms like Facebook and Instagram (using tools like Meta Pixel, subject to your consent).
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, for advertising purposes, to manage newsletter distribution (if applicable), or to contact You. This includes providers like Google (for Analytics), Hotjar, and Meta (for Pixel).
• For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: If you interact with our brand on linked third-party platforms (like social media), your interactions (which may include your username on that platform) could be visible to other users according to the policies and settings of that platform. We do not offer public interaction areas directly on our Website where personal information is shared between users.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data (Name, Email for newsletter/contact) only for as long as is necessary for the purposes set out in this Privacy Policy (e.g., as long as you are subscribed to the newsletter, or as long as needed to resolve an inquiry). We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws, like Quebec's Law 25), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. For example, service providers such as Google (Analytics), Hotjar, Meta (Pixel), and potentially email service providers (if used in the future), may process data in the United States or other countries.

Your consent to this Privacy Policy followed by Your submission of such information (e.g., signing up for a newsletter) or your consent via our consent management tool for specific transfers related to optional services represents Your agreement to that transfer.

The Company will take all steps reasonably necessary, including conducting privacy impact assessments where required and ensuring appropriate contractual safeguards are in place, to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Your Privacy Rights

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You can typically unsubscribe from our newsletter using the link provided in the email.

You may contact Us to request access to, correct, or delete any personal information that You have provided to Us (such as your name and email address provided for newsletter subscription or contact purposes).

In addition to the rights mentioned above, depending on your jurisdiction (particularly if you are in Quebec), you may have other rights regarding your Personal Data, including:

• The right to withdraw your consent at any time (for processing based on consent, such as newsletter subscription or non-essential cookies).
• The right to request the portability of your data (receiving it in a structured, commonly used technological format).
• The right to request the de-indexation (cessation of dissemination or 'right to be forgotten') of your personal information under certain circumstances.
• The right to be informed of a decision based exclusively on an automated processing of your data and related information.
• The right to lodge a complaint with the relevant supervisory authority (such as the Commission d'accès à l'information du Québec).

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation (including those under Quebec's Law 25)
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means and implement appropriate safeguards (administrative, technical, and physical) to protect Your Personal Data, We cannot guarantee its absolute security.

Privacy Officer

We have appointed a Privacy Officer who is responsible for overseeing compliance with this Privacy Policy and applicable privacy laws, including Quebec's Law 25. If you have any questions or concerns about our privacy practices or wish to exercise your rights, please contact our Privacy Officer using the contact details provided below.

Children's Privacy

Our Service does not address anyone under the age of 14. We do not knowingly collect personally identifiable information from anyone under the age of 14. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data (e.g., by signing up for a newsletter), please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 14 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information (applicable for individuals under 14 in Quebec).

Links to Other Websites

Our Service may contain links to other websites, including social media platforms, that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email (if you are subscribed to our newsletter) and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need to contact our Privacy Officer, You can contact us:

• By email: info@centrejardinatwater.com
• By phone number: 514-933-7817
• By mail: Attn: Privacy Officer, Centre Jardin Atwater, 3025 Saint Ambroise St, Montreal, Quebec H4C 2C2